20+ years leading technical delivery. Now running agentic AI systems.
Led technical support, delivery, and account management for Symantec, Broadcom, and Playtech. Now I design and operate multi-agent AI systems that carry real client work, most recently a 12-agent pipeline running live GEO and AI-visibility delivery.
Agentic AI focus
12-agent delivery pipeline
The org structure behind an agentic pipeline for GEO and AI-visibility client work. An Account Manager and Project Manager gate every engagement. A Skill Release Manager canary-tests agent changes before they touch a live client. An Orchestrator sequences seven technical agents: Technical Health, Metadata & SEO, GEO Visibility, Analytics, Content, Reporting, and Backlink Authority, each reading a shared task queue and writing to a changelog. Two dashboards track it: an internal progress view and a client-facing performance view built on GSC and GA4 data.
Built and operated for a live client engagement. Designed to generalize to others.
Read the architecture note →Self-hosted agents and LLM routing
Runs Hermes Agent locally with persistent memory and sub-agents, wired through an OmniRoute gateway for provider routing and failover across coding, reasoning, and fast-response model tiers.
Claude Code as the workhorse
Runs audits, ships automations, and produces client deliverables at a pace a traditional delivery team can't match: the same ITIL and Agile rigor from 20 years of technical delivery, now pointed at AI-native workflows.
GEO and AI-visibility for live client sites
Currently runs website and SEO/GEO programs for several companies across Estonian, Swedish, Norwegian, and German markets. The proving ground where this agent pipeline gets used, not just designed.
Experience log
Webmaster & SEO Marketing Expert
Freelance, for several companies. Multi-market WordPress ecosystems across four countries: SEO architecture, hreflang, multilingual content strategy, and performance. The live testbed for the agent pipeline above.
Regional Sales Manager, DIFSECO Estonia
Owns digital go-to-market and CRM pipeline (Pipedrive) across Baltic territories. Market intelligence and competitive analysis for product positioning.
Consultant, Technical Account Manager, HCL Technologies / Broadcom
Technical consultancy to 7 enterprise accounts on Symantec products, including 3 Fortune 100 companies. Technical coordinator on €500K contract renewals.
Operations Manager, Dgrid.eu
Owned product roadmap and cloud/data-center infrastructure: scalable cloud design, automated deployment pipelines, redundant systems, and vendor negotiation.
Delivery Manager, Videobet / Playtech
Built a technical support organisation from 0 to 12 engineers. ITIL incident management and Agile sprint coordination for production issues across a 25,000-device UK rollout.
Symantec / Altiris, Escalations & Support Management
Rose from technical support engineer to Associate Technical Support Manager, managing escalations and a 4-person engineering team.
Work with me
Agentic AI and GEO delivery capacity
I plug into consulting engagements that need someone who can design an agent-based delivery pipeline and run it against a real client site: GEO and AI-visibility audits, technical SEO, agent orchestration, and the account management to keep it all accountable.
Talent sourcing and team-building
20+ years building technical and support teams from scratch, including growing one engineering team from 0 to 12, plus current hands-on fluency in agentic AI tooling. If you're building a GEO or agent-engineering function, I can help scope the role and source the right people.
How engagements start
Discovery and audit
Review the current site, SEO/GEO baseline, stakeholders, and tooling access before proposing anything.
Scope and sign-off
Account Manager and Project Manager define engagement scope, success criteria, and safety gates before any agent touches production.
Pipeline configuration
The Orchestrator and seven technical agents are configured against the client's task queue, CMS, and analytics sources (GSC / GA4).
Canary rollout
Skill Release Manager tests agent changes against a limited scope before they reach the live site.
Live operation and reporting
Dashboards go live: an internal progress view and a client-facing performance view, on a regular reporting cadence.
Review and scale
After an initial period, review outcomes together and decide whether to extend, deepen, or hand off the pipeline.
Contact
Based in Tallinn, Estonia. EU/Estonian passport, available on-site or remote across the EU.